Shipping Policy

Processing Time: Orders placed through DarlingFox are typically processed within 1-3 business days. This time frame includes order verification, quality checks, and packaging. Please note that during peak seasons or promotional periods, processing times may vary.

Shipping Method: We exclusively partner with reliable carriers to ensure your orders reach you securely and in a timely manner. Shipping methods are determined based on the destination and the best available options. Our shipping method is ePacket, UPSS etc. a trusted and efficient service for international deliveries.

Shipping Times: Shipping times may vary depending on your location and product availability. Generally, you can expect your order to arrive within 6-12 business days. However, factors such as customs processing and unforeseen circumstances may cause slight delays. Rest assured, we are committed to providing you with the most accurate estimated delivery times.

Tracking Information: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. Please allow 2-5 days for the tracking information to be updated by the carrier.

Shipping Costs: We strive to offer competitive shipping rates to our customers. Shipping costs are calculated based on the weight of your order and the destination address. You can view the shipping costs at the checkout before completing your purchase.

Customs and Import Taxes: Buyers are responsible for any customs and import taxes that may apply. DarlingFox is not responsible for delays or additional costs incurred due to customs processes. Please be aware of your country's customs policies before placing an order.

Order Confirmation: Upon placing your order, you will receive an order confirmation email. Please review the information carefully and contact us immediately if you notice any discrepancies. We aim to provide accurate and reliable services to ensure your satisfaction.

Lost or Stolen Packages: DarlingFox is not liable for any lost or stolen packages once they have been marked as delivered by the carrier. If you encounter any issues with the delivery of your order, please contact the carrier directly to file a claim.

Should you have any questions or concerns regarding our shipping policy, feel free to reach out to our customer support. We appreciate your trust in DarlingFox, and we are dedicated to making your shopping experience delightful and worry-free.